📍 Location: Dubai, UAE | 🗣️ Language: Arabic proficiency preferred


🌟 About the Role:

Join a global customer service leader in Dubai as a Customer Service Representative! Deliver exceptional support and solutions to customers in a dynamic call center environment.


📌 Key Responsibilities:

  • 📞 Handle inbound/outbound customer calls professionally

  • 💬 Resolve inquiries, complaints, and provide accurate information

  • 🖥️ Document customer interactions in CRM systems

  • 🤝 Collaborate with teams to improve service quality

  • 🎯 Meet performance targets (quality, efficiency, customer satisfaction)


✅ Requirements:

  • 🗣️ Fluent English (Arabic is a strong advantage)

  •  1+ years of call center/customer service experience

  • 💻 Tech-savvy with CRM/system navigation skills

  • 😊 Patient, empathetic, and solution-driven attitude

  • 🇦🇪 Must be UAE-based (applications only considered for local candidates)


✨ Why Apply?

  • 💰 Competitive salary + performance incentives

  • 🌍 Work with a multinational team

  • 📚 Training & career development opportunities


📩 How to Apply:

Send your ATS-friendly CV to:
📧 sandramohamed.serag@teleperformance.com

Subject line: “CSR Application – [Your Name]”

Note: Only shortlisted candidates will be contacted.

To apply for this job email your details to sandramohamed.serag@teleperformance.com.