📍 Location: Dubai, UAE | 🗣️ Language: Arabic proficiency preferred
🌟 About the Role:
Join a global customer service leader in Dubai as a Customer Service Representative! Deliver exceptional support and solutions to customers in a dynamic call center environment.
📌 Key Responsibilities:
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📞 Handle inbound/outbound customer calls professionally
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💬 Resolve inquiries, complaints, and provide accurate information
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🖥️ Document customer interactions in CRM systems
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🤝 Collaborate with teams to improve service quality
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🎯 Meet performance targets (quality, efficiency, customer satisfaction)
✅ Requirements:
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🗣️ Fluent English (Arabic is a strong advantage)
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⏳ 1+ years of call center/customer service experience
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💻 Tech-savvy with CRM/system navigation skills
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😊 Patient, empathetic, and solution-driven attitude
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🇦🇪 Must be UAE-based (applications only considered for local candidates)
✨ Why Apply?
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💰 Competitive salary + performance incentives
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🌍 Work with a multinational team
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📚 Training & career development opportunities
📩 How to Apply:
Send your ATS-friendly CV to:
📧 sandramohamed.serag@teleperformance.com
Subject line: “CSR Application – [Your Name]”
Note: Only shortlisted candidates will be contacted.
To apply for this job email your details to sandramohamed.serag@teleperformance.com.