How to Get a Job at Teleperformance Dubai (Even If You’re Starting from Scratch)
So, here’s the thing.
You want a job at Teleperformance in Dubai. Not just any job—one that pays decently, treats you like a human being (not a robot in a headset), and gives you a foot in the door in a city that’s bursting with opportunities, but also brutally competitive. Sound familiar?
I’ve been there. Not specifically at Teleperformance, but staring at job listings late at night, questioning my experience, rewriting the same damn cover letter for the fifth time, sipping lukewarm chai and wondering: “Am I even good enough for this?”
Spoiler alert: you are.
Let’s talk about how to actually land that job—without losing your mind in the process.
Problem: “I Don’t Know Where to Start!”
Listen up, the main issue that most people face is that they are not unqualified. Heck no!
You just don’t know how to play the game!
Teleperformance isn’t looking for robots who can read scripts. They want you because of how you connect with us. Because you can adapt and deal with the chaos we call customer service, tech support and BPO positions, especially in a hustle city like Dubai.
But those online job portals? Well, they aren’t always your best friend. Hundreds and sometimes even thousands of people are applying for the same jobs you are. The black hole of job applications exists! If you’ve ever refreshed your email 87 times in one day, you already know what I’m saying.
And then throw in the “I’m not in Dubai yet” or “My visa situation is complicated “ anxiety.
Yep. That’s kind of a big deal.
Agitate: The Real Struggles Nobody Talks About
Let’s be real for a second. Most job guides are full of fluff.
They say things like “just be confident” or “apply on LinkedIn” as if that’s the whole game.
Here’s what they don’t tell you:
- You might get ghosted even after an interview went well.
- You could be one of 600 applicants for a job that pays 3500 AED.
- The recruiter might barely read your CV if it’s not formatted like a UAE-friendly resume.
- You need to know someone—or at least know how to talk like someone worth knowing.
I helped my friend apply to Teleperformance once. She had call center experience back home in the Philippines, but no experience in the UAE. She had submitted her application six times before realized her CV didn’t even have the right formatting or optimally used keywords.
So we sat down together and broke her resume down like we were changing around a college thesis. We updated her LinkedIn and practiced interviews like we were going to take the stage.
Two weeks later? She received a call. One week after that? An offer letter.
So what changed? We unlocked the damn code.
Solution: The Raw, Real Steps That Actually Work
Alright, let’s cut the fluff and get into the how-to part. Here’s what you need to do if you’re serious about getting hired by Teleperformance Dubai:
1. Understand What They’re Really Hiring For
Teleperformance usually hires for roles like:
- Customer Support Executive (voice & non-voice)
- Technical Support Associate
- Team Lead (if you have experience)
- Bilingual Agents (English + Arabic/French/Turkish? Goldmine!)
They’re big on:
- Communication skills (duh)
- Ability to multitask under pressure
- Basic tech know-how (CRM systems, fast typing)
- And let’s not forget personality—you need to be chill, but sharp.
2. Clean Up Your Resume—UAE Style
Please, for the love of all things organized, don’t send a five-page resume with a blurry passport photo in the corner.
Here’s what works:
- 1-2 pages max.
- Add your visa status (Visit Visa? Cancelled Visa? Include it.)
- Use UAE contact info (Get a local number if you’re in Dubai. Use a UAE city in your location if applying from abroad and you’re ready to relocate.)
- Include a brief profile summary at the top. Something like:
“Customer service professional with 2+ years in call center environments, seeking to bring empathy and efficiency to a customer-first role at Teleperformance.”
Hot tip? Sprinkle in keywords from the job ad. If it says “Zendesk experience preferred”? Put it in if you’ve got it.
3. Apply Where It Actually Matters
Yes, you can go the traditional route:
- Teleperformance Careers Page (UAE)
- LinkedIn (Set your profile location to Dubai even if you’re not there yet—it helps.)
- Bayt.com
- Naukrigulf
- Indeed UAE
But also consider:
- Walk-ins: Teleperformance occasionally does walk-in interviews. Check local Facebook job groups or forums for announcements.
- Employee referrals: Know someone inside? Ask them to refer you. They often get referral bonuses too.
- Recruitment agencies in Dubai: Some third-party firms help Teleperformance with bulk hiring. Names like TASC Outsourcing or Dulsco sometimes post listings.
4. Nail the Interview Like You’re Chatting With a Friend
The Teleperformance interview usually has:
- A phone screening
- An in-person or video interview (sometimes both)
- An assessment (typing test, maybe a mock customer call)
They want to see:
- Can you speak clearly?
- Can you think on your feet?
- Are you friendly but not fake?
Do not be the serious double talker.
If they ask, “What will you do if the customer is yelling at you?”
Don’t say: “I will apologize and then turn them over to upper management.”
Say something more like this:
“I will remain calm, attempt to appreciate their frustration, and offer a solution appropriate for my position. If the solution is not doable I will assure them it is going to the right management level.”
Seems easy, right? But again, tone matters. Say it like you mean it, not like you read it.
5. Don’t Sleep on Soft Skills
Teleperformance LOVES candidates who can:
- Stay calm under pressure
- Empathize without over-apologizing
- Adapt to different time zones or shifts
- Communicate like a human, not a script-reading machine
Practice answering questions like:
- Tell me about a time you dealt with a difficult customer.
- What motivates you in a repetitive job?
- Why Teleperformance?
Oh, and practice in English. Even if your English is average, confidence makes all the difference.
6. Follow Up (But Don’t Be a Stalker)
A week later you can follow up with the recruiter (if you have their information). Again, just a polite brief follow up.
Hi [Name],
I am just following up in regard to my application for the [Job Title]. I am still interested and wanted to know if there are any updates, Thank you again for your time!
No need for 6 page essays. Be short and sweet.
Little Extras That Help More Than You Think
- Get a decent profile photo on LinkedIn—clear, professional, and friendly.
- Use Grammarly to check your application messages.
- Practice with a friend or even record yourself answering common interview questions.
- Join local job-seeker WhatsApp groups (yes, they exist—ask around or check expat forums).
Clean & Sharp Conclusion: It’s Not Just About the Job
Teleperformance Dubai is not a job. It’s not even a career. It’s a movement. It’s a way to take the next step to prove you can survive and thrive in one of the most adventurous places on the planet. You don’t need to be perfect. You just need to show up for yourself, be a little hungry and be a person. Mistakes, nerves, and laughter in your interview and the truth about your own learning curve. People bond with people, not perfection. So shake off the rejection, apply for the next job, update your LinkedIn headine and when that offer letter arrives in your inbox: you did that. You earned it.
Congratulations and let me be the first to say: Congratulations!
